Give your customers exactly what they’re looking for
From technical specifications to product comparisons, Tixa’s AI Agent acts like your best advisor. It guides customers to the right solution in seconds — saving your support team time and increasing conversions.
See how AI advises like your best agent
AI Chat Interface
Trusted by support teams worldwide
Don’t leave revenue on the table
The right product advice drives revenue. Without it, customers hesitate, choose the wrong item, or leave entirely. With Tixa, customers get clear guidance in real time, conversion improves, and average order value grows.
“With Tixa, we automatically resolve the majority of our support queries each year.”
The right advice makes the sale
Hesitation kills sales. With Tixa, your AI Agent gives customers quick, relevant recommendations that build trust and make the decision easy — at any hour, at any scale.
Without Tixa
With Tixa
“With Tixa, we automatically resolve the majority of our support queries each year.”
How Tixa handles product and technical advice
Your AI Agent follows the exact same steps your best sales advisor would — and does it at scale.
Customer asks for advice
They’re not sure which product or specification fits their needs and reach out for help.
Customer asks for advice
They’re not sure which product or specification fits their needs and reach out for help.
AI interprets intent
The AI Agent understands what they’re actually looking for — whether it’s product type, specification, application, or budget.
AI interprets intent
The AI Agent understands what they’re actually looking for — whether it’s product type, specification, application, or budget.
AI pulls product data
The AI Agent searches your product catalogue, technical documentation, and reviews to find the best match.
AI pulls product data
The AI Agent searches your product catalogue, technical documentation, and reviews to find the best match.
Explain the product
AI highlights key features, specs, and comparisons so the customer feels confident in their decision.
Recommend a product
AI suggests the product that best fits the customer’s stated needs — specific, not generic.
Upsell or cross-sell
When relevant, AI recommends complementary products or upgraded alternatives.
Turn product questions into more sales with AI
“With Tixa, we automatically resolve the majority of our support queries each year.”
“Tixa helped us turn product questions into purchases — consistently and at scale. Customers now get the right recommendation instantly, without needing a human advisor on every query.”
Sarah Mitchell
Head of Operations, RetailCo
65%
Support queries resolved without human interaction
60%
Faster response times
More ways Tixa reduces support workload
From shipment tracking to refunds, your AI Agent handles high-volume cases quickly, fairly, and in your brand voice.
Turn product questions into more sales with AI